🔄 Returns, Refund & Exchanges at Lazy Cub

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📦 What is your return policy?

• We accept returns within 3 days of delivery.

• Items must be:

  • ❌ Unused

  • ❌ Unwashed

  • 📦 In original packaging with tags intact

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📨 How do I initiate a return or exchange?

Simply email our Customer Care Team at:
📩 shoplazycub@gmail.com with your order details.

ℹ️ Our team will guide you step by step through the process.

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🚚 Are returns free?

• Return shipping charges are the responsibility of the customer.

• ❌ Exceptions: If the item is defective or incorrect, return shipping is free.

⚠️ Important: An opening video is mandatory for all defective/incorrect product claims.

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👕 Can I exchange an item for a different size or style?

• ✅ Yes, exchanges are allowed (subject to availability).

• 🔄 If your preferred size/style is unavailable, we will provide:

  • 💳 Store credit, OR

  • ✅ A suitable replacement (based on your preference).

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💰 How long does it take to process a refund?

• Refunds are initiated within 1–2 business days after we receive and inspect your returned item.

• 💳 The refunded amount will be credited to your Lazy Cub store account.