🔄 Returns, Refund & Exchanges at Lazy Cub

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📦 What is your exchange policy?

• We accept exchanges within 2 days of delivery.

• Items must be:

  • ❌ Unused

  • ❌ Unwashed

  • 📦 In original packaging with tags intact

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📨 How do I initiate an exchange?

Simply email our Customer Care Team at:
📩 shoplazycub@gmail.com with your order details.

ℹ️ Our team will guide you step by step through the process.

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🚚 Are exchanges free?

• Exchange shipping charges are the responsibility of the customer.

• ❌ Exceptions: If the item is defective or incorrect, exchange shipping is free.

⚠️ Important: An opening video is mandatory for all defective/incorrect product claims.

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👕 Can I exchange an item for a different size or style?

• ✅ Yes, exchanges are allowed (subject to availability).

• 🔄 If your preferred size/style is unavailable, we will provide:

  • 💳 Store credit, OR

  • ✅ A suitable replacement (based on your preference).

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💰 Do you offer refunds?

• ❌ We do not offer refunds. Only exchanges or store credit are provided.